5 questions buyers asked about this bike, answered from what owners here report. Last checked 2026-09-28.
Compiled from what owners in Nepal report publicly, then reviewed by Ajit Narayan Singh, Editor. This is owner sentiment, not our own road test, and it carries no star rating — we do not publish one unless verified owners have given us a score. How we compile and check this.
The short version
Owners accept the price but raise real problems with the car itself. Read the complaints before you commit.
Portable dual-battery system allows for convenient charging inside apartments or offices
Low operating cost compared to petrol scooters makes it attractive for daily city commuting
Many commenters suggest that the vehicle has poor build quality, battery issues, and bad service, indicating that purchasing it may lead to wasted money.
Last checked 2026-09-28 · confidence medium
Several comments express doubt about the company's reliability, with mentions of the company being closed.
Last checked 2026-09-28 · confidence medium
Commenters report that the battery can fail quickly, with one stating it failed within two months.
Last checked 2026-09-28 · confidence medium
A replacement hub motor for the Hero Electric Optima HX in Nepal typically costs between Rs 20,000 and Rs 25,000 at authorized service centers.
That figure is what owners quoted, not our price. See the verified price for each variant.
Last checked 2026-09-28 · confidence medium
The price for a single replacement lithium-ion battery in Nepal is approximately Rs 65,000 to Rs 75,000.
That figure is what owners quoted, not our price. See the verified price for each variant.
Last checked 2026-09-28 · confidence medium
Every line below says which it is. A quote is somebody's own words on the platform named. A summary is ours, drawn from published coverage — and never put inside quote marks.
“bhut hi buri quality ki body hai. battery mai parshani hone par koi nahi badlta. part bhut mange hai. service bhut hi kharab hai company ki website tak band ho chuki hai. Naya mal nahi ban raha hai, shayad purana mal hi nikla rahi hai company. ye lena apne paise barbad karna hai”
“Hero electric optima 2.0 koi mat lena sala majbuti ke name pe kachra hai”
“Koi mat lena bkl ne 1.20 ki di or 2 mahine me hi battery khraab or company band krdi ghante ki guarantee”
“Company to close to kiyu kharida?”
“Bajaj chetak lo galti kar di isko lekar”
“The best part is taking the battery inside the house to charge since I don't have a plug in the parking lot.”
Ask it and the advisor answers from this bike's own data.
Now check it against your money
Where this evidence came from
Owners also asked about
This bit doesn't carry over
Owners abroad rate this bike's resale, warranty and service cost on their own market's terms. None of that applies here — different duty, dealer network and used market. It is shown separately and never counted above.
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